Privacy Policy

When You access our Website/App, choose to avail a demo of our Product, or sign up for a free trial of the Product provided by Us through the Website/App, We collect certain information from You. The categories and sources of this information are detailed below:

1. Personal Information

This refers to any information that relates to You as an individual, which, either directly or indirectly, in combination with other information available or likely to be available to a corporate entity, can identify You. This includes, but is not limited to, information You provide when signing up for a free trial, such as:

1. Your name,
2. Phone number associated with the Whatsapp,
3. Company name and address
4. Your designation
5. Web address of Your company
6. Social media login credentials,
7. Any other identifiers or sensitive/personal information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended, and other applicable data privacy laws, present or future(“Personal Information”).
2. Usage Information:

This includes information that is not Personal Information but is collected in relation to Your use of the Website/App or necessary for its proper functioning and development, such as:

1. Time, date, and extent of Your usage of the Website/App
2. Your usage and search history within the Website/App
3. Device keyboard settings
4. Time zone, language, screen resolution, and other preferences You select when using the Website/App
5. The URL or advertisement that directed You to the Website/App
6. Device and access information such as Your IP address, operating system, browser type, referring/exit pages, and other unique device identifiers, including Your push notification token.
3. Behavioral Information:

This refers to information related to Your activity on the Website/App across all Your devices, using Your email or social media log-in details, as well as the Services You search for, opt-ins, and communication preferences.

4. Location Data:

Information about Your location when accessing or using the Website/App, if You choose to opt-in. With Your permission, We may collect Global Positioning System (GPS) data and mobile device location information. If You do not wish to share Your precise location, You can disable location services in Your mobile device settings.

5. Contact List and Files:

We allow You to upload Your existing contact list, which may include names, mobile numbers, emails, and other data fields, to initiate conversations from our Website/App. We also collect information related to Your device's audio, video, and other rich media files, such as PDF documents, enabling You to share these files with Your customers through our Website/App.

6. Cookies:

We and Our service providers and business partners use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages and advertisements You click on and how You use the Website/App, enhance Your experience using the Website/App, improve the Website/App, provide You with advertising on the Website/App and elsewhere across Your devices, and measure the effectiveness of advertisements. Cookies enable the Website/App to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from Your computer or device.

7. Device Information:

We collect information about computers, phones, and other connected devices that access our Website/App and Services. This includes:

1. Device features such as the operating system, hardware and software versions, battery status, signal availability, available storage space, browser type, app or file names and types, and plug-ins
2. Device activities such as background or foreground activity, mouse movements (to distinguish humans from bots), unique identifiers, device ID, apps, or accounts You use, Bluetooth signals, and nearby WiFi access points, beacons, and cell towers
3. Information that We are permitted to collect by enabling access in Your device’s settings, including GPS location, camera or photos, mobile operator’s name or ISP, language, time zone, mobile phone number, IP address, connection speed, and information about other devices near Yours or on the network to assist with streaming Services on Your device.
8. Third party Information:

We may receive information about You from third-party services, such as advertising partners, data providers, and analytics providers. This may include information from third-party social media networks, such as Your contact lists and details related to Your use of the Website/App in connection with these services. If You link or sign up using a third-party social network or login service (e.g., Facebook, Twitter, Instagram, or Google), We may receive information about Your use of that service.

9. Use of your Google User Data:

The Ommify App’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Ommify App will not use this Google data for serving advertisements.

10. Use of your Meta User Data:

The Ommify App’s use and transfer of information received from Meta APIs will adhere to Meta's Platform Terms and Policies. Ommify App will not use this Meta data for serving advertisements.

1. We use Your information to enhance, support, and administer the Website/App, enabling You to utilize its features, and to fulfill and enforce Our Terms of Use. Additionally, We may use Your information to provide suggestions, promote the Website/App, and customize Your ad experience.
2. We generally use the information We collect before You sign up on the Website/App for the following purposes:
   1. To structure and deliver the Services provided through the Website/App
   2. To fulfill requests for services, Website/App functionality, support, and information, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
   3. To communicate with You, including notifying You about changes in Our services.
   4. For quality assurance purposes.
   5. To improve and develop Our Website/App and conduct service development.
   6. To customize the Services You see when using the Website/App.
   7. To enforce Our terms, conditions, and policies.
   8. To verify Your identity for certain features.
   9. To combine all information We collect or receive about You for any of the foregoing purposes.
   10. To maintain security and help detect abuse, fraud, and illegal activity on the Website/App.
   11. To understand how You use the Website/App across Your devices.
   12. To support the social functions of the Website/App.
   13. To make suggestions and provide a customized ad experience.
   14. To send promotional materials from Us or on behalf of Our affiliates and trusted third parties.
   15. To measure and understand the effectiveness of the advertising We serve to You and others, and to deliver targeted advertising.
   16. With Your permission, to provide You with location-based services, such as advertising and other personalized content.
   17. For any other purposes disclosed to You at the time We collect Your information or pursuant to Your consent.
3. We do not sell or rent Your Personal Information to anyone, for any reason, at any time. However, We may share Your Personal Information with Our affiliates and business partners. We assure You that We will always seek Your consent to process certain types of information when legally required to do so.

We want You to understand when and with whom We may share the information We collect for business purposes. Your information may be shared with others in the following ways:

1. Public Information:

Personal Information that You upload to the Website/App (such as certain Account profile information) and certain other information about You may automatically, or upon Your selection, be made publicly available to other Users on the Website/App.

2. Legal Reasons:

We may disclose any of the information We collect to respond to legal processes such as subpoenas, court orders, law enforcement requests, legal claims, or government inquiries. We may also share information to protect and defend the rights, interests, safety, and security of Us, the Website/App, Our affiliates, Users, or the public. Additionally, We may share information to enforce terms applicable to the Website/App, to exercise or defend legal claims, and to comply with applicable laws.

3. Sale, Merger, or Other Business Transfer:

In connection with a substantial corporate transaction, such as the sale of the Website/App, a merger, consolidation, or asset sale, or in the unlikely event of bankruptcy, We may share all the information We collect.

4. Service Providers, Business Partners:

We share categories of Personal Information with service providers and business partners who assist Us in performing business operations and other business purposes, including research, database maintenance, administering contests and special offers, technology services, deliveries, sending communications, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing. These providers and partners may include:

1. Advertising, marketing, and analytics vendors, who may receive information You provide, information We obtain from other sources, and information We collect automatically.
2. Cloud providers, who may receive information You provide, information We obtain from other sources, and information We collect automatically.
3. Research providers, who may receive information You provide, information We obtain from other sources, and information We collect automatically.
4. Customer and technical support providers, who may receive information You provide, information We obtain from other sources, and information We collect automatically.
5. Third Parties:

We may share aggregated usage information and disclose non-Personal Information to third parties. However, without Your prior consent, We will only share Your Personal Information with third parties as described in this Policy, including as set forth below:

1. We may use third parties to outsource one or more aspects of Our business and/or Website/App operations (such as email or customer service functions, data processing, web analytics, maintenance, online advertising, and security services). In such cases, We may provide Your Personal Information to these third parties to perform these activities. These third parties will only use Your Personal Information to the extent necessary to perform their functions and will be contractually bound to process Your Personal Information only on Our behalf and in compliance with Our requests.
2. We will also share Your information with any member, subsidiary, parent, or affiliate of Our corporate group to assist in improving and optimizing the Website/App, preventing illegal uses, increasing user numbers, developing, engineering, and analyzing information, or for Our internal business purposes.
3. In the unlikely event of Our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, We may not be able to control how Your Personal Information is treated, transferred, or used.

1. In certain circumstances, You have the right to access the Personal Information that We hold about You, as well as to correct, update, or request the deletion of Your Personal Information. Before fulfilling any request concerning Your Personal Information, We will ask You to verify Your identity. You have the following rights:
1. The right to request rectification, removal, or restriction of Your Personal Information.
2. The right to request, free of charge, (1) confirmation of whether We process Your Personal Information and (2) access to a copy of the Personal Information We retain.
3. The right to take legal action regarding any breach of Your rights in relation to the processing of Your Personal Information and to lodge complaints with the competent data protection regulators.
4. The right not to be subject to any automated individual decisions that produce legal effects on You or similarly significantly affect You.
5. Where the processing of Your Personal Information is based on Your consent, the right to withdraw Your consent at any time without impacting data processing activities that occurred before such withdrawal or any other existing legal justification for the processing activity in question.
6. Where the processing of Your Personal Information is either based on Your consent or necessary for the performance of a contract with You, and processing is carried out by automated means, the right to receive Your Personal Information in a structured, commonly used, and machine-readable format or to have Your Personal Information transmitted directly to another company, where technically feasible (data portability).
2. If We process Your Personal Information based on Our legitimate interests, You have the right to object to such processing at any time. You can find a detailed description of Our processing activities and the legal basis for them in the sections above. If You object to such processing, We ask You to state the grounds of Your objection so that We can examine the processing of Your Personal Information and decide whether to adjust it accordingly.

1. We follow generally accepted standards to protect the Personal Information submitted to Us, both during transmission and once We receive it. However, since no method of transmission over the Internet or method of electronic storage is 100% secure, We cannot guarantee its absolute security. If You have any questions about security on Our Website/App, You can contact Us at compliance@ommify.com.
2. We use a combination of firewalls, encryption techniques, and authentication procedures, among other measures, to maintain the security of Your online session and to protect Our online accounts and systems from unauthorized access.
3. When You register for the service, We require a password from You to ensure Your privacy. We transmit information such as Your login credentials for the Website/App or account credentials securely.
4. Our servers are located in secure facilities that require multiple levels of authentication, including identity card and biometric recognition procedures, for access. Security personnel monitor these facilities 24/7.
5. Our databases are protected from general employee access, both physically and logically.
6. We enforce strict physical access controls to Our buildings. No employee can store Personal Information on an insecure machine (i.e., nothing can be taken from the database and stored on an insecure laptop). We permit only authorized employees who are trained in the proper handling of customer information to have access to such Personal Information.

1. Information collected by Us may be stored and processed in India or any other country where We or Our agents maintain facilities. By using the Website/App, You expressly consent to any such transfer and storage of information outside Your country of residence, where data protection laws may differ and/or be less stringent. However, We will endeavor to take reasonable measures to maintain an adequate level of data protection when sharing Your Personal Information with such countries.
2. We make no representation or warranty with respect to any duty to permanently store any information You may provide or that We otherwise collect about You, except as required by the laws in India.
3. We strive to keep Our processing activities with respect to Your Personal Information as limited as possible. In the absence of specific retention periods set out in this Policy, Your Personal Information will be retained only for as long as We need it to fulfill the purpose for which We collected it and, if applicable, as long as required by statutory retention requirements. Typically, this means We retain Your Personal Information for as long as Your Account is active and for up to 180 days following the deletion of Your Account. Please note that statutory storage obligations or the need for legal actions that may arise from misconduct within the Website/App can lead to a longer retention of Your Personal Information. By using the Website/App and providing Us with information (including Personal Information), You waive any claims that may arise under Your own or any other local or national laws, rules, regulations, or international treaties. We may from time to time transfer or merge Your information collected offline to Our online databases or store offline information in an electronic format. This Policy applies to Your information for as long as it is in Our possession, even if You terminate or discontinue Your use of the Website/App.
4. In the event that We undergo reorganization, are sold to, or merged with a third party, or sell all or substantially all of Our assets, any Personal Information We hold about You may be transferred to that reorganized entity or third party in compliance with applicable law.
5. In the unlikely event of Our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, We may not be able to control how Your Personal Information is treated, transferred, or used.

The Website/App may include links to other websites, mobile applications, or services (“Third-Party Sites”), whose privacy practices may differ from those set forth herein. Such links are not an endorsement by Us of those Third-Party Sites and/or the products or services they offer. If You visit Third-Party Sites or submit Information to any of those Third-Party Sites, Your visit and Information are governed by their privacy policies. We encourage You to carefully read the privacy policy of any Third-Party Site You visit, as it may differ substantially from this Policy. We make no representations or warranties with respect to, nor are We responsible for, the privacy policies of any Third-Party Sites. If You decide to click on any such links or access any Third-Party Sites appearing on the Website/App, You do so at Your own risk.

If Your Personal Information provided to Us when You registered on Our Website/App changes, You must update it as soon as possible. You can review and update Your Personal Information through the “Edit” option in Our Website/App. Note: We will retain Your information for as long as Your account is active or as needed to provide You with Services. If You wish to cancel Your account or request that We no longer use Your information to provide Services, You can delete the Account through the “Delete” option in Our Website/App. However, We will retain and use Your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

We maintain a strict “no-spam” policy. Unless You requested otherwise in Your account settings at the time of Your initial registration or specifically opted out as provided herein, by accepting the Terms of Use and this Policy, You expressly agree that We may use Your information to contact You by email to deliver information relevant to Your use of the Website/App, such as administrative notices, product/service enhancements, or “newsletters,” or, in some cases, information targeted to Your interests, such as Service/functionalities offerings that We believe You may be interested in learning more about. In the event of an intellectual property claim, We may transfer Your contact details to the claimant to resolve the infringement claim directly with You. You may choose to stop receiving these email communications from Us by following the “unsubscribe” instructions included in such communications. If a third-party vendor provides such newsletters, You may unsubscribe in accordance with the instructions provided by such a third party. If You are having problems unsubscribing, please contact us at compliance@ommify.com, and You will be removed within seven (7) business days. Please note that We will not process any unsubscribe requests submitted as direct replies to any newsletter.

We may update this Policy from time to time. When We update the Policy, We will notify You by updating the “Last Updated” date at the top of this Policy, posting the new Policy, and providing any other notice required by applicable law. We recommend that You review the Policy each time You visit the Website/App to stay informed of Our privacy practices.

We are fully compliant with meta privacy policy and all consumer, business using our platform will be also agreed on the meta privacy policy. the extensive detail of the policy and link for the latest policy are as below. https://developers.facebook.com/terms/dfc_platform_terms/

If You wish to make a complaint or request concerning Your Personal Information or Our privacy practices, or if You have questions, concerns, or comments about this Policy, please contact Us in the first instance at https://Ommify.com/contact, and We will endeavor to deal with Your request as soon as possible. You can also write to Us at compliance@Ommify.com. This is without prejudice to Your right to file a claim with Your data protection authority or to follow the dispute process set forth in the Terms of Use.